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day 0 · created day -2
REQ-1043 · Eddie M.

Request detail

status: awaitingseeded

Brake light on the dashboard, came on yesterday morning. Pads were replaced last month. 2015 Ford F-150. — Eddie

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Brake warning on a recently-serviced 2015 F-150 — likely sensor reset or low fluid; high priority.

REQ-1043
Category
brake diag
Effort
2 h
Priority
high
Routed toAuto-routing: more info
Bay 3 — diagnostics
Pre-stage parts
brake fluidwear sensor

Drafted reply

day 0

Hi Eddie — a brake light right after a pad replacement usually means the wear sensor wasn't reset or the fluid is low. Want to bring it in tomorrow AM and we'll diagnose on the lift (~2 hours)? — Intake desk

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1 of 3 touches sent · status: awaiting

  1. day
    +0
    sentsmsinitial-reply

    Hi Eddie — brake light right after a pad job is usually a sensor/fluid issue. Tomorrow AM on the lift?

  2. day
    +1
    scheduledsmsnudge

    Hi Eddie — still seeing the brake light? Diagnostic bay is open tomorrow morning.

  3. day
    +3
    scheduledcallfinal

    Hi Eddie — quick voice follow-up: if the brake light is still on, we should look at it sooner rather than later.