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day 0 · created day -1
REQ-1042 · Priya R.

Request detail

status: routedseeded

Hi — squeal on cold start, only the first 30 seconds, then it goes quiet. 2018 Civic, ~80k miles. Can I get it in this week? — Priya

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Cold-start squeal on a 2018 Civic — typical belt/tensioner symptom, quick bench job.

REQ-1042
Category
belt / tensioner
Effort
1.5 h
Priority
normal
Routed toAuto-routing: more info
Bay 2 — belts
Pre-stage parts
serpentine beltidler pulley

Drafted reply

day 0

Hi Priya — a short squeal on cold start that clears up almost always points at the serpentine belt or the tensioner. About 1.5 hours on the bench. Thursday or Friday morning works on our side — let us know and we'll hold a slot. — Intake desk

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0 of 3 touches sent · status: routed

  1. day
    +0
    scheduledemailinitial-reply

    Hi Priya — confirmed: belt/tensioner check, ~1.5h. Thursday or Friday morning?

  2. day
    +2
    scheduledsmsnudge

    Hi Priya — bumping this up, the morning slot is still open. Reply Y and we'll lock it.

  3. day
    +5
    scheduledemailfinal

    Hi Priya — we'll release the slot tonight if we don't hear back. Send us a yes when you're ready. — Intake desk